Do you have New York Medicaid, Child Health Plus, Essential Plan, or Dual (Medicare + Medicaid) Insurance Coverage?
If you or your child has health insurance through these plans, you may need to renew your insurance. If you don’t, you may lose it.
If you are unsure if this applies to you, you can contact
- NY State of Health at 1-855-355-5777 or via the
- Your local department of social services or the
Fast Facts
Frequently Asked Questions
What do I need to do?
You must renew your health insurance by the deadline you are provided. You will receive a notice by mail, e-mail, or text 1-2 months before your insurance is scheduled to end. This notice will explain how to renew your insurance, and give you a deadline for renewing. It is very important that you follow the instructions to renew your insurance as soon as you receive your notice.
How can I prepare?
Make sure your contact information is up to date with both your insurance provider and your doctor. Make sure they have your correct phone number, address, and any other contact information.
How can I find out when my insurance will end?
You will receive a notice by mail, e-mail, or text 1-2 months before your insurance is scheduled to end. In the meantime, you can also contact the New York State Department of Health or your local department of social services to find out the date it is set to end.
To contact the New York State Department of Health, choose any of the following options:
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Log into your
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Call 1-855-355-5777
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Contact an
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Sign up to receive text message alerts: text START to 1-866-988-0327.
for your local department of social services or the .
What if I have specific questions or concerns about my coverage?
If you have any questions about the renewal process, your eligibility, or your specific circumstances or coverage, contact:
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NY State of Health at 1-855-355-5777 or through the
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Your local department of social services or the .
What important links provide more information?
Read the following resources to learn more.
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For New Yorkers enrolled through NY State of Health:
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For New Yorkers enrolled through the New York City Human Resources Administration (HRA):
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For New Yorkers enrolled through their local department of social services: